Site Support

Expert Support That Goes The Extra Mile

We Create Lasting Partnerships

Websites need regular attention to maximize your investment and their longevity. Partnering with our team is a smart choice that can put your mind at ease knowing your site is in the best hands possible, the ones that created it!

KIND, HELPFUL, AND FLEXIBLE.

EVERY. SINGLE. CRITERIA. MET

THE QUALITY OF THEIR WORK IS EXTREMELY HIGH.

Support Plans Include

Regular Backups

Personal Support

Security Scans

Hack Recovery

Site Hosting

Site/Plugin Updates

Design, Layout, & Content Updates

Domain Management

Custom Videos

The Benefits of A OneEighty Site Support

  • Experts On Call

    The Best You Can Get

    Our team is the best choice to take care of your new website. Not only because we’ll treat it like it’s our own, but also because we have the insider skills and knowledge to continue to help it grow as your business grows. Keeping websites “fresh” with updated pictures, content, and additional pages is what OneEighty Site Support was created for. We want to be the long term partner that will grow with you.

    Save 75% or more vs hiring an employee.

  • Safety & Security

    Keeping A Watchful Eye

    The reality is that the web is full to bots, hackers, and malware that would like nothing better than to take over your website. Your website needs a safe and secure home to ward off any security issues that may arise. OneEighty has created an ideal server environment that is safe, secure, and scalable. It provides the best the safest home for your new website all backed up and monitored by the OneEighty team.

    No more worry, your website is safe and secure!

  • Regular Maintenance

    Consistent Updates

    Gone are the days of the “set it and forget it” website. Websites need regular maintenance, optimization, and care to keep them performing their best. Whether it’s WordPress core or plugin updates, these updates are crucial to keeping your running great. Getting behind on these updates is akin to getting behind on your regular doctor’s visits. The health of your website, just like your own, will be best with regular professional care.

    We care for it like it’s our own.

Pricing


Starting At

Commercial

$169


Monthly

Churches & Non-profits

$129


Monthly

Need Something Special?

We build custom retainers that include graphic design, digital marketing, email marketing and more! Talk to us about your needs and we’ll create something that’s the perfect fit!

FAQs

Do I Sign A Commitment?
We ask for an initial 6 month commitment, after which support is month to month. We do require 60 days notice before canceling.
How/When Will I Be Billed
We send out all support invoices on the 1st of the month. The best way to pay invoices is auto-pay with a credit card. We’re happy to help you set it up.
Do Support Hours Roll Over?
The support hours that are alloted to you expire at the end of each month. This helps us make sure we have time for all of our clients each month. If you need extra work outside of your support retainer, we charge at a discounted hourly rate.
What Are Considered Minor Site Updates?
Site content updates, form creation, or small development tasks are included in your support hours each month. Larger projects (ones that would take more time than your monthly allotment) will be billed seperately at a discounted hourly rate.
How Do I Submit A Support Request?

You will have access to several ways to submit a support request. Our Support Portal is the best way to let us know you need help. These requests are prioritized and go straight into our support queue. There is also a support button on the backend of your website. Our Advanced and Premiere plans also have access to our support chat.

Ready To Get Started With OneEighty Support?

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