Support

That Goes The Extra Mile

We create lasting relationships with our clients to keep things updated, secure, and running great. It's the best of our company partnering with the best of yours!

Creating Lasting Partnerships


Websites need regular attention to maximize your investment and their longevity. Partnering with our team is a smart choice that can put your mind at ease knowing your site is in the best hands possible, the ones that created it!

All Support Plans Include

Site Backups

Personal Support

Security Scans

Hack Recovery

Site Hosting

Plugin and Core Updates

Monthly Support Options

Basic
Per Month
$159
2hrs of Support Monthly
Wordpress Core and Plugin Updates
Weekly Site Backups
Weekly Security Scans
Includes Minor Site Updates
Non-Profits Save 10%
(use promo code "nonprofit")
Sign-Up!
Premium
Per Month
$449
The Best You Can Get
6hrs of Support Monthly
Wordpress Core and Plugin Updates
Real-Time Site Backups
Daily Security Scans
Jetpack Professional ($299 Value)
Anti-Spam Filtering
Image/Video CDN
Monthly Site Reports
Includes Minor Site Updates
Plus Consulting Services
Plus Ongoing SEO Support
Plus Advanced Dashboard
Non-Profits Save 10%
(use promo code "nonprofit")
Sign-Up!

Need Something More?

Support FAQ's

Do I Sign A Commitment?
We ask for an initial 6 month commitment, after which support is month to month. We do require 60 days notice before canceling.
Is there a trial period?
You'll get a 7 day "no strings attached" free trial when you first sign up with OneEighty support. You can cancel anytime in the first 7 days and you won't be billed.
How Am I Billed?

You will be billed through our online support portal. If you need to cancel your account, you can do so under your account settings.

Do The Support Hours Rollover?
The support hours that are alloted to you expire at the end of each month. This helps us make sure we have time for all of our clients each month. If you need extra work outside of your support retainer, we charge at a discounted hourly rate.
What Are Considered "Minor" Site Updates?

Site content updates, form creation, or small development tasks are included in your support hours each month. Larger projects, ones that would take more time than your monthly allotment, will be billed seperately at a discounted hourly rate.

How Do I Submit A Support Request?

You can use our support portal to submit your support request. It will auto-fill most personal information from your support account profile.

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