A one-time project solves a specific problem. A Partnership provides ongoing strategic and technical support to strengthen your organization’s digital presence over time.

Most organizations don’t just need a website — they need continuous optimization, campaign support, system improvements, and execution throughout the year. A Partnership ensures your digital infrastructure evolves alongside your goals.

Hiring a full-time marketing or digital staff member often costs $60,000–$90,000+ annually, plus benefits, payroll taxes, software, and management overhead.

With a Partnership, you gain access to a team with diverse expertise — strategy, design, development, systems, and marketing — at a predictable monthly investment. Instead of relying on one generalist, you benefit from a coordinated team aligned around your objectives.

Our goal is to earn your partnership every month — not lock you into something that doesn’t serve your mission. Because strategy and momentum take time, most partnerships begin with a 12-month agreement. We’ve found this gives enough runway to build, measure, and refine meaningful results (usually within 3–6 months).

After the first year, partnerships move to month-to-month. And as your organization grows or enters different seasons, we can adjust your level of support accordingly. If you ever need to cancel, we require 90 days’ notice.

Yes.

Organizations frequently adjust their level of support as priorities, budgets, or initiatives change. You may upgrade to a higher tier or scale down as needed with 60 days notice after your initial term.

We’ll review scope and capacity together to ensure alignment before making adjustments.

All requests are submitted directly to your assigned Project Manager, who serves as your primary point of contact. They will log, organize, and manage each request within our project management system to ensure clarity, visibility, and proper prioritization.

Your Project Manager works closely with our internal team to align tasks with your agreed-upon strategic goals and monthly capacity, ensuring work is executed efficiently and in the right order.

Your partnership can include:

• Website improvements and updates

• SEO optimization

• Campaign landing pages

• Email marketing

• Online giving optimization

• Automation and integrations

• Reporting and analytics

• Technical troubleshooting

• Ongoing strategic guidance

We help you prioritize what will move the needle most.

We’re flexible. If something urgent comes up or you need additional support, we can adjust. The partnership model is designed to be responsive to your actual needs, not just what was written in a proposal months ago.

That’s the beauty of a partnership.

As your organization grows or shifts focus, your digital strategy can shift with it. You can adjust your level of support as needed, and we’ll help recommend the right fit.

We do offer project-based work when appropriate.

However, most organizations see better results through ongoing partnership because digital growth requires consistency, testing, and refinement over time.

If your organization has a busy season, campaign launch, or unexpected initiative, additional work can be accommodated.

Extra hours may be:

Billed at a preferred partner rate, or

Structured as a short-term project add-on

We always confirm scope and approval before exceeding your included monthly allocation.

Support may include and of our services:

• Website updates and optimization
• Landing page creation
• Campaign asset development
• Email marketing setup and execution
• Analytics review and reporting
• SEO improvements
• UX enhancements
• System integrations
• Ongoing design and development needs

Your partnership level determines the scope and capacity available each month.

Yes.

Depending on your partnership level, we provide regular reporting on website performance, campaigns, traffic trends, and system health. We review progress and adjust priorities based on data and outcomes — not just task completion. We do not provide reports on hourly time usage or time tracking.

During the first 30–60 days, your Account Manager will focus on:

• Reviewing your current digital ecosystem
• Clarifying strategic priorities
• Identifying immediate improvements
• Creating a quarterly roadmap

This ensures your partnership begins with alignment and direction, not just task execution.

If your organization undergoes restructuring, expansion, or budget adjustments, we can revisit scope and modify your partnership accordingly. Scaling up can happen immediately, while scaling down requires 60 days notice.

Our goal is long-term alignment, not rigid contracts.

After the initial 12-month term, partnerships transition to month-to-month support. With a 90 cancellation notice.

We typically conduct an annual review to evaluate results, adjust scope if needed, and ensure continued alignment with your goals.

Because our partnerships allocate dedicated team capacity each month, they are not structured to be paused temporarily.

If your situation changes significantly, we can discuss restructuring your level of support to better match current needs.